Frequently Asked Questions
Everything you need to know about your Niall Horan official merchandise order.
When will my order ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping may take 2-4 weeks depending on the destination.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link and number to monitor your delivery progress.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition items and digital media are final sale and cannot be returned.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international customers are responsible for any customs fees, duties, or taxes incurred upon entry into their country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
The item I want is out of stock. Will it be restocked?
Many of our tour and seasonal items are limited edition and may not be restocked. We recommend signing up for our newsletter to receive notifications about inventory updates and new drops.